Character dropouts, print drivers, font info

["Jason Aiken" <jason.aiken@xxxxxxxxxxxxx>]

Hello Framers,

Apologies for dwelling on the issue of print drivers, but I'm still
living in the aftermath of upgrading to FM 5.5.6, Acrobat 4, and AdobePS
4.2.6. Our HP printers (5si, 8000, 8100) don't seem to appreciate some
aspect of the upgrade. Combine that with a move from Mac to W95/8, and
you can imagine the brushfires erupting everywhere.

The registered trademark symbol (*), copyright symbol (*), and pending
trademark symbol (*) display in FM 5.5.6 just fine. They print out
looking like the dots you see above the letter i. The dots also appear
in the PDF (on screen and paper). I've seen the error in custom PS
fonts, Helvetica, and in the Symbol font.

I do not see the problem occur if the default Windows Pscript.drv driver
(4.00.95 and 4.10.98) is installed on the physical printers, and AdobePS
4.2.6 is used for Distiller. Most bizarre.

1. Are the AdobePS drivers only to be used for making PS you intend to
distill to PDF? Can anyone comment on using the driver for physical
printers, or do you stick to the default Windows model?

2. In FrameMaker, is that "Your font information has changed, this may
affect the layout of some characters in your document" error message you
get after choosing another printer from Print Setup anything to worry
about?

NOTE: We have hacked our PPD's from version 2014 to version 2015, so
this isn't the known text layout bug associated with the 4.2.x series
drivers.

Any condolences, similar experiences, or crystal clear solutions would
be most appreciated.

Regards,

Jason Aiken


** To unsubscribe, send a message to majordomo@omsys.com **
** with "unsubscribe framers" (no quotes) in the body.   **