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Re: Structuring Tech Pubs



This is one of the best reasons to align Tech Pubs with Engineering:
to bring some semblance of customer focus to the design process, early
enough to make a difference in product usability.  Think how much
easier to use certain unnamed complex applications might be, if this
was the way the product team had been organized.

Jim Stauffer wrote:
> 
. . . Being in Engineering was
> OK, but they are so abstracted into their technology they tend
> to forget about the customer.
-- 
Carolyn Stallard
Documentation Manager
Coastek, Inc.

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