Re: Printing .pdf problem

["David Ricci" <millidave@xxxxxxxxxx>]

I had a similar problem with an Acrobat file generated from FrameMaker 7.0 on a PC.
I was able to print pages 1 to 67 of a document.
I later realized that I could also print pages 69 to 96 on the same Hewlett-Packard printer.
I thought that the issue might have been related to a specific graphic image on the offending page,
which could be printed directly from witin FrameMaker.
I am looking forward to identifying the source of this problem.
David Ricci

----- Original Message -----
From: Dov Isaacs <isaacs@Adobe.COM>
Date: Tue, 15 Apr 2003 13:18:51 -0700
To: Tammy VanBoening <Tammy.VanBoening@netRegulus.com>
Subject: Re: Printing .pdf problem

> Dumb question ...
> 
> What type of printer are you printing to? More specifics about
> the printer and how it is configured would assist us in assisting
> YOU! Also, what is on page 11 and later compared to 1 through 10?
> Perhaps you are running into timeout or memory problems in your
> printer. The former can be controlled by driver settings, perhaps.
> 
>         - Dov           (8^)>
> 
> 
> At 4/15/2003 11:40 AM, Tammy VanBoening wrote:
> >Hi,
> >
> >I have cross-posted this to an appropriate .pdf list, but since I am not
> >sure if this is a FM source problem or a .pdf problem, I decided to post
> >here as well.
> >
> >I have a 22 page document created in FM 6.0, Windows 2000. I have
> >successfully printed the file to a postscript file and distilled the file
> >into a .pdf using Adobe Acrobat 5.05.
> >
> >When I open print the postscript file or distill the .ps file into a .pdf
> >file, I get absolutely no error messages. When I open the .pdf file, all
> >bookmarks are working properly, all links w/in the file are working, the
> >entire file is readable, etc. I have set standard security for the file, but
> >I have double checked that PRINTING IS FULLY ALLOWED.
> >
> >Printing this .pdf file is another issue however. If I request to print all
> >pages, pages 1 through 10 are printed successfully, but pages 11 through 20
> >never are - even tho' the printing dialog box shows the entire .pdf file
> >being printed. I also tried printing a page range (1 through 22) and again,
> >pages 1 through 10 are printed successfully, but pages 11 through 22 never
> >are. After printing pages 1 through 10, the printer says "Done - Ready for
> >next job".  I can only print pages 11 through 22 if I print each page
> >individually and this is driving me nuts. I have tried reprinting the .ps
> >file and redistilling, checking the .pdf security settings, and nothing. I
> >am going nuts and my clients are not happy about this. They need to be able
> >to print the document in one fell swoop - as expected.
> >
> >Any thoughts or suggestions are greatly appreciated.
> >
> >TIA,
> >
> >Tammy Van Boening
> 
> 
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