Re: Symbol font won't print

[Dov Isaacs <isaacs@xxxxxxxxx>]

Jay,

Assuming that you are able to successfully print your PDF file
to your local printers AND that you have embedded all fonts, there
should NOT be problem printing the same PDF file to a DocuTech 6100.
I haven't heard of such a problem before.

Exactly HOW is your "print vendor" actually "printing" your PDF
file? Make sure that they are printing from Acrobat 5.0.5 or
Acrobat Reader 5.1 to the DocuTech as opposed to directly sending
the PDF file to the DocuTech.

More info about the "print vendor" SOP and maybe we can diagnose
further.

        - DOv



At 3/13/2003 07:01 AM, Jay Rush wrote:
>I saw a thread regarding the Symbol font not printing so I'm somewhat
>aware of the issue. I'm on XP (brand new build and install), Frame 6 p405,
>Acrobat 5.0.5. I've downloaded and run the latest AdobePS universal
>installer and modified my Adist5.ppd per Dov's suggestion. I have both
>SYMBOL.TTF and SYMBOLE.FON on my system.
>
>I have a doc that includes the Symbol font in several instances. I can PS
>and PDF with no problems, and I can print to our local Xerox 432 PS Level
>3 device. Our print vendor gets an invalid font error on their DocuTech
>6100. I know they made a software upgrade a while back, but they have
>actually printed this same file with no problems before.
>
>Just wanted to know if I should be looking for fault on my end or on my
>printer's end. If I haven't provided enough info for a response, I'm sure
>I'll be told.
>
>thanks in advance
>
>Jay Rush
>Technical Publications
>C-COR 


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