RE: Distiller problem

[Dov Isaacs <isaacs@xxxxxxxxx>]

You COULD create such a second instance as a convenience. In fact,
I do that on my systems, but it isn't necessary.

I never heard of a circumstance of "the normal Distiller, with its 
port set to PDF Port, didn't produce reliable PostScript when forcing
it with the Print to File command." The PostScript is the same, regardless
of which port you send it to as long as the other settings don't change.

Again, most common cause for this problem is lack of "FILE:" port itself.

        - Dov


At 2/12/2003 10:35 AM, Jim Stauffer wrote:
>Isn't this the situation where you need a second Distiller instance that is configured with its port set to FILE:?
>
>I thought I remembered hearing that the normal Distiller, with its port set to PDF Port, didn't produce reliable PostScript when forcing it with the Print to File command.
>
>
>Jim Stauffer
>Sr. Technical Writer
>BeamReach Networks
>Sunnyvale, CA
>www.beamreachnetworks.com
>
>
>> -----Original Message-----
>> From: Dov Isaacs [mailto:isaacs@adobe.com]
>> Sent: Wednesday, February 12, 2003 9:43 AM
>> To: Ken_Poshedly/Parts/ProductSupport/GA/KFI@kfiusa.com
>> Cc: framers@frameusers.com; framers@omsys.com
>> Subject: Re: Distiller problem
>> 
>> 
>> The most common cause of this would be that somehow the FILE: 
>> printer port
>> has been destroyed on your system (what do you mean by your 
>> "PC terminals"?).
>> Recreate the FILE: printer port and the problem will go away.
>> 
>>         - Dov
>> 
>> 
>> At 2/12/2003 05:46 AM, 
>> Ken_Poshedly/Parts/ProductSupport/GA/KFI@kfiusa.com wrote:
>> >A coworker and I each have PC terminals configured with 
>> exactly the same
>> >hardware and software (including Windows 2000 Professional, 
>> FrameMaker 6.0
>> >and Adobe Acrobat 5.0).
>> >
>> >Our normal procedure to generate a pdf is to print from 
>> FrameMaker via
>> >Distiller. Over the past three days, however, he is unable to use
>> >Distiller. We produce one-color (black text/line-art) 
>> manuals, with no
>> >fancy artwork or html, etc.
>> >
>> >The procedure we use is to:
>> >
>> >1. Choose File > Print to get the printing dialog box of choices.
>> >
>> >2. Click on "Print Only to File" and ensure the file 
>> extension is ".ps" in
>> >the adjacent filename box.
>> >
>> >3. Click the "Setup" button to get the "Print Setup" box of choices.
>> >
>> >4. Choose Distiller as the printer, then click on OK.
>> >
>> >At this time, my coworker immediately gets the "An Error Has 
>> Occurred  on
>> >Printing" message box with OK as the only option.
>> >
>> >We have had NO problems with FrameMaker 6.0 since its 
>> installation, and my
>> >terminal along with FrameMaker and Acrobat work just fine.
>> >
>> >We have had our MIS department uninstall and reinstall 
>> Acrobat but to no
>> >avail. I think that apparently, FrameMaker has lost track of 
>> Distiller, but
>> >I don't know what else to suggest.
>> >
>> >Any ideas, FrameFolks?
>> >
>> >-- Ken Poshedly
>> >Komatsu Forklift U.S.A., Inc.
>> >Covington, GA
>> >(just a piece down the road from Atlanta)
>> >
>> >
>> >-------------------------------------------------------------
>> -------------
>> >Archives: http://lists.frameusers.com/cgi-bin/lyris.pl?visit=framers
>> >Website: http://www.FrameUsers.com
>> >Administration: listadmin@FrameUsers.com
>> >
>> >You are subscribed to framers as: isaacs@adobe.com
>> >Send a blank email to 
>> leave-framers-25396H@lists.FrameUsers.com to unsubscribe.
>> 
>> 
>> ** To unsubscribe, send a message to majordomo@omsys.com **
>> ** with "unsubscribe framers" (no quotes) in the body.   **
>> 


** To unsubscribe, send a message to majordomo@omsys.com **
** with "unsubscribe framers" (no quotes) in the body.   **