Re: framemaker 5.5.6+sgml installation issue: no printer fonts available

[Dov Isaacs <isaacs@xxxxxxxxx>]

I strongly suspect that somehow no printer was tagged as the default
printer on your home computer OR whatever driver was set as the
default printer was not responding in a predictable manner to the
operating system for certain information, probably associated with
font enumeration.

        - Dov


At 11/5/2002 10:47 AM, jan cohen wrote:
>Thanks, Dov.
>
>I managed to solve the problem earlier by setting Distiller as my default
>printer.  This was the first time this happened to me as I usually work at
>the office (I'm at home now).  I don't use a printer at home that has
>resident fonts, could that be the issue?
>
>Jan
>
>P.S.  Yup, I performed a normal install in a new directory.  What I didn't
>do was install the older version of distiller (I already had 5.0 installed,
>as well as FM 6.0).
>
>----- Original Message -----
>From: "Dov Isaacs" <isaacs@adobe.com>
>To: "Framers List" <framers@FrameUsers.com>
>Cc: <framers@frameusers.com>; <framers@omsys.com>
>Sent: Tuesday, November 05, 2002 1:25 PM
>Subject: Re: framemaker 5.5.6+sgml installation issue: no printer fonts
>available
>
>
>> Jan,
>>
>> My assumption is that you ran the installer and that you didn't
>> just try to copy over an already-installed FrameMaker program
>> directory, correct?
>>
>> I will also assume that you received no errors from the FrameMaker
>> installer.
>>
>> The next question is whether in fact ANY printers are defined on
>> the system you describe? If not, at least install a "dummy"
>> PostScript driver instance for the "generic" PostScript printer
>> to the "FILE:" port. Then let us know if the problem goes away.
>>
>>         - Dov
>>
>>
>> At 11/5/2002 05:07 AM, jan cohen wrote:
>> >Hi all,
>> >
>> >I installed 5.5.6+sgml via a vpn connection.  When I attempt to run the
>> >program, an error message pops up telling me there are no printer fonts
>> >available and the program quits.
>> >
>> >I did not installer distiller after the framemaker+sgml installation, as
>I
>> >usually use Framemaker 6.0 to do my work, and already have distiller 5.0
>in
>> >place.  Do I have to install an instance of distiller after I install
>> >Framemaker, or is something else causing the problem?
>> >
>> >Jan Cohen
>> >Nortel Networks Knowledge Services


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