Graphics rendered as grey boxes in FrameMaker 7.0 [MORE]

[hedley_finger@xxxxxxxxxxx]

*** SINCE YESTERDAY, OTHER COLLEAGUES HAVE CONTRIBUTED MORE INSTANCES OF
THIS PROBLEM ***
*** SURE HOPE SOMEONE FROM ADOBE IS READING THIS LIST.  8^) ***

All:

A couple of my colleagues are experiencing problems where screen dumps in
TIFF format are imported by reference into documents.

@    CopyING or cutting a graphic imported by reference (GIBR) AND THEN
PASTING RESULTS in a grey rectangle.

@    Importing a new graphic into a page that already contains graphics
causes the existing graphics to become grey but the new graphic to display.

@    Scrolling through a document causes the graphics to become grey.

@    OCCASIONALLY A PIXMAP GRAPHIC RENDERS AT APPROXIMATELY HALF ITS HEIGHT
AND APPEARS AS LINES OF STREAKS AND DASHES (COMPRESSED TIFF RENDERER
BUGGY?).

@    THE PROBLEM OCCURS WITH ONLY A FEW DOCUMENTS OPEN AND WHEN AMPLE
MEMORY IS AVAILABLE.

@    SAVING AND CLOSING A DOCUMENT, THEN RE-OPENING RESTORES ALL THE GREYED
OUT GRAPHICS.

@    SHUTTING FRAMEMAKER DOWN AND REBOOTING RESTORES ALL THE GREYED OUT
GRAPHICS.

FrameMaker does (did?) its own memory management, so these symptoms are
reminiscent of FM's behaviour when it is running out of memory. From
versions 3.0 to 5.0, there was also a memory leak across all platforms,
such that closing a document did not release its memory.  Thus, over a
period of hours or days, depending on how many documents you opened or
closed, your PC gradually slowed to a crawl as memory was paged in and out.

So what's happening here?  I thought the memory leak was fixed in 5.5.

[FrameMaker 7.0p576 (patch applied), Windows 2000 Professional, 256 Mb]

Regards,
Hedley

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Hedley Finger
Adobe Certified Expert, FrameMaker 5.5.x
Technical Communications/Best Practice Mentor
MYOB Australia Pty Ltd  <http://www.myob.com.au>
P.O. box 371   Blackburn VIC 3130   Australia
12 Wesley Court   Tally Ho Business Park   East Burwood 3151   Australia
Tel. +61 3 9222 9992 x 7421  Fax. +61 3 9222 9880  Mob. +61 412 461 558
<mailto:hedley_finger AT myob.com.au>

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