Re: PDF is wrong size

[Dov Isaacs <isaacs@xxxxxxxxx>]

For our home audience ...

To summarize what is going on here ...

There is a bug in FrameMaker under Windows (all versions) in which
the combination of high declared device resolution and large media
size cause printing to either fail, content to be missing, and/or
the wrong size output to be produced.

This is one of the two reasons (the other being a Windows bug as
opposed to a FrameMaker bug) that I normally advise use of the 
600 dpi setting for the Acrobat Distiller printer instance. In this
case, though, the media size was so large, that failure occurred
even with 600 dpi. Apparently 300 dpi (the lowest I would ever
advise) got around the problem.

Also, when using "save as PDF" (FrameMaker 7 only), FrameMaker is
able to set a dynamic custom page size for the driver to use
when creating PostScript. This doesn't happen when explicitly
printing to a printer driver instance. In that case, you must
define a custom size via the "forms" mechanism of Windows 2000/XP
and select that newly-defined custom form.

        - Dov



At 10/28/2002 04:18 PM, Jon Harvey wrote:
>It worked!!!! Thanks Dov.
>
>Dov Isaacs <isaacs@adobe.com>
>28-Oct-2002 07:00 PM
> 
>        To:     "Jon Harvey" <Jon_Harvey@biogen.com>
>        cc:     Dov Isaacs <isaacs@adobe.com>
>        Subject:        Re: PDF is wrong size
>
>Try Start=>Settings=>Printers=>{select "Acrobat Distiller"}=>Properties
>        =>General=>Printing Preferences=>Layout=>Advanced
>
>        AND
>
>Start=>Settings=>Printers=>{select "Acrobat Distiller"}=>Properties
>        =>Advanced=>Printing Defaults=>Layout=>Advanced
>
>You'll see resolution setting there under "Graphics".
>
>Also, although save as PDF can parameterize the driver to get the
>correct page size, printing to the Acrobat Distiller printer instance
>doesn't do that. You must choose the paper size through the driver
>in that case. Since 30x40 is not an established paper size, you MUST
>create a new form via
>
>Start=>Settings=>Printers=>Server Properties=>Forms
>
>        - Dov

*

>At 10/28/2002 03:52 PM, Jon Harvey wrote:
>>I can't find anything under Start>Settings>Printers<{select Acrobat 
>>Distiller}>Properties that indicates "Printer instance resolution". Can 
>>you clarify?
>>
>>I've declared the page size withing framemaker under Format>Page Layout> 
>>{Customize} Page size.

*

>>Dov Isaacs <isaacs@adobe.com>
>>28-Oct-2002 06:29 PM
>>
>> 
>>        To:     "Jon Harvey" <Jon_Harvey@biogen.com>
>>        cc: 
>>        Subject:        Re: PDF is wrong size
>>
>>
>>Try changing the Acrobat Distiller printer instance resolution to 300dpi
>>globally (i.e., from the printer properties outside of FrameMaker) and 
>see
>>what happens with "save as PDF" after restarting FrameMaker, OK?
>>
>>Also, when you try printing to the Acrobat Distiller printer instance
>>as opposed to "save as PDF," how do you declare the page size? Do you
>>have a custom form defined as 30"x40"? Also, I assume you are really
>>using Distiller 5.0.5, correct?
>>
>>        - Dov

*

>>At 10/28/2002 03:19 PM, you wrote:
>>>OS=Windows 2000. Printing to the distiller and saving to PDF gives the 
>>>same result.

*

>>>Dov Isaacs <isaacs@adobe.com>
>>>28-Oct-2002 06:16 PM
>>> 
>>>        To:     "Jon Harvey" <Jon_Harvey@biogen.com>
>>>        cc:     framers@FrameUsers.com (Framers List)
>>>        Subject:        Re: PDF is wrong size
>>>
>>>
>>>How about some more information, please?!?
>>>
>>>What OS and version? How are you actually producing the PDF file?
>>>Etc?
>>>
>>>        - Dov

*

>>>At 10/28/2002 03:12 PM, Jon Harvey wrote:
>>>>Hi all,
>>>>
>>>>I have a 30" x 40" (big!) document  that I am creating in FM 7.0. When I 
>>>>distill it to Distiller 5.0, it comes out as a 1" x .04" PDF file.
>>>>I have experimented by opening a blank, new document, resizing it to 30x 
>>>>40 and distilling it. I get the same thing-- a 1" x .04" PDF file. That 
>>>>makes me believe my distiller settings are somehow incorrect for this size 
>>>>of document.
>>>>
>>>>My other documents (8.5 x 11) distill fine. What gives?
>>>>
>>>>....................Jon


** To unsubscribe, send a message to majordomo@omsys.com **
** with "unsubscribe framers" (no quotes) in the body.   **