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To: "Dov Isaacs" <isaacs@xxxxxxxxx>, <carpentn@xxxxxxxxx>
Subject: RE: any upgrade issues from Win98 to 2000
From: "Ann Zdunczyk" <azdunczyk@xxxxxxxxxxxx>
Date: Thu, 24 Oct 2002 00:01:36 -0400
Cc: <framers@xxxxxxxxxxxxxx>, <framers@xxxxxxxxx>
Disposition-Notification-To: "Ann Zdunczyk" <azdunczyk@triad.rr.com>
Importance: Normal
In-Reply-To: <5.1.1.5.2.20021023153616.03984ec8@mailsj.corp.adobe.com>
Sender: owner-framers@xxxxxxxxx
The company that I worked for also said the THEY could do an upgrade. WRONG!!! The applications no longer worked correctly because they still thought they were Windows 98 applications not NT applications. You could not un-install them and re-install either because the un-installers would not work. THEY finally had to do CLEAN INSTALLS. I tried to tell them before THEY started but who listens to ME. HTH Ann ****************************** Ann Zdunczyk a2z Publishing, Inc. mailto:azdunczyk@triad.rr.com Adobe FrameMaker 5.5 ACE PAL Member http://www.pal10n.org http://www.a2z-pub.com Phone: (336)922-1271 Fax: (336)922-4980 "Carpe Diem" -----Original Message----- From: owner-framers@omsys.com [mailto:owner-framers@omsys.com]On Behalf Of Dov Isaacs Sent: Wednesday, October 23, 2002 6:41 PM To: carpentn@genco.com Cc: framers@frameusers.com; framers@omsys.com Subject: Re: any upgrade issues from Win98 to 2000 Who is "they"? "They" are WRONG!!! You MUST, repeat MUST, do a "clean install" of Windows 2000 to a newly formatted partition. You then must install all applications, fonts, etc. If you use ATM, make sure you don't install ATM 4.0 under Windows 2000. (You only need ATM Lite 4.1 if you use Multiple Master fonts and ATM Deluxe 4.1 if you want to add font management services). Why you ask? Because (1) the Windows "upgrader" does not do a thorough enough job migrating between OS versions and (2) applications such as Acrobat install system level drivers and other components that vary between OS versions. - Dov At 10/23/2002 01:32 PM, carpentn@genco.com wrote: >My company is upgrading my operating system from Windows 98 to Windows >2000. I have both FrameMaker 5.5.6 and 7.0, plus Acrobat 5 and WebWorks >2000 professional edition. They say they can upgrade without reinstalling >this software. Is this true? Will there be any problems? ** To unsubscribe, send a message to majordomo@omsys.com ** ** with "unsubscribe framers" (no quotes) in the body. ** ** To unsubscribe, send a message to majordomo@omsys.com ** ** with "unsubscribe framers" (no quotes) in the body. **