Re: Font error in FM6 Character Sets manual

[Dan Emory <danemory@xxxxxxxxxxxx>]

At 02:04 AM 7/21/00 +0200, Thomas Michanek wrote:
>Dingbats missing in Character Sets manual in FM 6
>=================================================
>Background: The FrameMaker distribution includes a number of
>"Online Manuals" that are not delivered in print. In FM 5.x, these
>were available directly from the main online help screen, but in
>FM 6 they are only delivered as separate re-designed PDF files.
>They are intended for print-out, not for online reading.
>
>I have just reviewed the Character Sets online manual for FM 6,
>which is meant to display all characters in the FrameMaker
>character set for 3 different font types: normal, Symbol (greek)
>and [Zapf] Dingbats (special symbols).
>
>As others already have reported, the manual fails to show the
>Dingbat characters. The Dingbat column is in fact a duplicate of
>the Symbol column! The Font information for the PDF file reveals
>that the Zapf Dingbats font isn't present at all in the file...
>Naturally, the 5.5 version of this manual is perfectly OK.
>
>Let me venture a guess: the person converting this FM document
>to PDF opened it on a PC whose current printer in FM was set to a
>non-PostScript printer instance, thus substituting the Type 1
>Zapf Dingbats font with the Symbol font. After having distilled
>the PDF, noone bothered to check the resulting PDF file.
>
>Just as the MIF Reference Manual, this manual should not have been
>allowed to enter the production phase. It's an embarrassment for
>"Quality Assurance" at Adobe.
=========================================
What quality assurance? The more we hear, the more heartsick we
become. It is no surprise that Adobe has never understood the underlying design
concepts of FrameMaker. But it is somewhat surprising that it does not
understand even the basics of PDF, the technology that it invented!
More relevantly, what upper-level idiot instructed the lower-level idiot to 
convert
the Character Sets and MIF Reference manuals from FM to PDF, rendering
them far less usefull, even if the fonts weren't screwed up?

Stupidity of this magnitude is almost beyond belief!

I've been saying it for almost a year now: Adobe's wheels are coming off.
====================
| Nullius in Verba |
====================
Dan Emory, Dan Emory & Associates
FrameMaker/FrameMaker+SGML Document Design & Database Publishing
Voice/Fax: 949-722-8971 E-Mail: danemory@primenet.com
10044 Adams Ave. #208, Huntington Beach, CA 92646
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