Re: FM 6.0 on Mac Crashes (Final)

[Lee Richardson <lhr@xxxxxxxxx>]

I just re-subscribed to the two Framers lists today, after being gone for a couple months, so I'm coming into this discussion late. That said-

There is no G3/G4-specific code in FM6. About half of the FrameMaker Dev and QA staff use 603/604 machines, with the other half on G3s and a couple G4s. I'm typing this email on a 604/350 that has been running FM6 for months.

There is one reported problem with a PowerMac 7100, where the user gets a 'Missing PowerMgrLib' error message on launch. We're still investigating this issue to see what's really going on.

If you're getting errors during disk operations, the first step would be to run DiskFirstAid or Norton Disk Doctor to verify the volumes being used.

...Lee


: Lee Richardson      : mailto:lhr@adobe.com : +1 408.536.6412     :
: Dev Mgr, FrameMaker : Adobe Systems, Inc   : +1 408.537.5113 fax :

At 8:36a +1000 7/20/00, Michael Richards wrote:
>Gee whiz! That really makes a 604e user (at home) like me feel really peachy.
>But then we haven't seen FrameMaker 6.0 at work, as the small fortune that we
>pay every year for full support (and a hot prices on, alledged in the this case,
>major upgrades) counts for nothing. 
>
>Thinks: "Or, is it that everyone in Australia just hates Telstra?"
>
>Scott Turner wrote:
> > 
> > >I have a PowerPC (PowerCenter Pro 210) running Mac OS 9.0. I am
> > >having problems with unmapped memory exceptions and freezes whenever
> > >I attempt to do any action with a Book, or save a file.
> > 
> > Here is an update.
> > 
> > This  problem is specific to older PowerPC chips. The 604/604e and
> > probably 603/603e chips either will crash upon starting FM 6.0 or
> > freeze during save and save as operations. Apparently, FM 6.0 code is
> > somehow specific to the G3 and G4 chips.
> > 
> > This is not dependent upon the version of the OS. Adobe has
> > acknowledged the problem and is examining it.
> > 
> > A G3 upgrade card in a Mac 8500 eliminates this behavior. A G3
> > upgrade card in a PowerCenter Pro allows FM 6.0 to save files, but
> > save as and some book actions still result in a freeze.


** To unsubscribe, send a message to majordomo@omsys.com **
** with "unsubscribe framers" (no quotes) in the body.   **