Re: Strange spacing problem in equations--on one machine only!

[Peter Gold <peter@xxxxxxxxxxxxxx>]

Ed:

At 01:56 PM 5/6/2004, Ed Treijs wrote:
> Hi all;
>
> One PC with FrameMaker 7.0p578/Windows 2000 did odd things with spacing in
> equations.  Some items were scrunched closer together than they should be,
> while in other places spaces are opened up.  The net result was that, for
> many shrink-wrapped equations, the leftmost and rightmost parts of the
> equations were beyond the frame and therefore not visible.

You didn't say if the other machines also had Win2000 or not.

I found out the hard way recently that there are some differences in 
typography with and without Adobe Type Manager Light installed on 
Win2000/WinXP. These releases are not supposed to need ATM, and I guess, 
strictly speaking, they don't. However, there are slight differences in the 
rendering/kerning of some fonts with and without ATM. This slight 
difference was responsible for page break differences between a FM book on 
a machine with and without ATM.

> This was not *just* a screen display problem, because the problem affects
> printed and PDF output from this machine.  (And changing the
> DisplayUsingPrinterMetrics setting does not fix the problem.)
>
> We took the same file and opened it on other FrameMaker 7.0p578 machines,
> and the equations displayed and printed correctly (and presumably PDFed
> correctly).
>
> The solution?
>
> We reinstalled the Symbol font and this cleared up the spacing problem.
> PDFs also look fine.
>
> However, tall braces grouping several lines print incorrectly--the centre <
> part prints backward, as >.  But it looks okay on screen and in PDF.
>
> Anyone else come across this kind of problem?
>
> Also, has Adobe shut down or severely curtailed its support knowledgebase?
> I could not find a way of searching the knowledgebase through adobe.com.
> Many links from the Resources/FrameMaker bugs section of Microtype's page to
> specific Adoble supportbase items lead to "page not found" messages now.

I can't speak for Adobe on this, but I did have trouble finding my way to 
the knowledgebase myself recently. I seem to recall that I did get there, 
but I can't remember how. The obvious links are not available, as you 
noted. Perhaps someone at Adobe will look into this for us all.



Regards,

Peter Gold
Adobe Certified Expert: FrameMaker, Acrobat, InDesign
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KnowHow ProServices
www.knowhowpro.com
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