Adobe FrameMaker End-of-Life for Macintosh Platform

[Dov Isaacs <isaacs@xxxxxxxxx>]

Adobe FrameMaker End-of-Life for Macintosh Platform

On April 21, 2004 Adobe will discontinue Adobe(r) FrameMaker(r) 
software for the Apple Macintosh operating system. Adobe FrameMaker 7.1
will continue to be available on Microsoft(r) Windows(r) and Sun(tm) 
Solaris(tm) platforms. Complimentary and fee-based technical support 
for FrameMaker for Macintosh will be available for approximately one 
year running through April 21, 2005. 

Frequently Asked Questions

Q. Why is Adobe discontinuing Macintosh support for FrameMaker
altogether?

A. The decision to discontinue FrameMaker on the Macintosh operating 
systems was based on the market conditions for FrameMaker. The majority
of our customers use FrameMaker on Microsoft Windows and Sun Solaris 
platforms. 

Adobe is continuing Macintosh development for flagship print and web 
publishing solutions such as Adobe Creative Suite including InDesign(r)
CS, Photoshop(r) CS, Illustrator(r) CS, GoLive(r) CS, and Acrobat(r). 

Q. How much of your FrameMaker base is currently using Macintosh?

A. It is our policy to not comment on the size of our user base.
However, sales of FrameMaker licenses have been greater on the Windows
and Solaris platforms for a number of years. 

Q. How much longer will FrameMaker 7.0 for Macintosh be available?

A. Adobe FrameMaker 7.0 for Macintosh will be available to distributors
and licensing customers and through the Adobe Store, until April 21, 2004. 

Q. Will Adobe release another version of FrameMaker for Solaris and 
Windows?

A. It?s our policy not to disclose future product plans but moving 
forward, Adobe's planned development efforts for FrameMaker will focus on
the Windows and Solaris platforms. 

Q. Will Macintosh users continue to get support from Adobe on FrameMaker?

A. Adobe will continue to provide complimentary support for FrameMaker 7.0
for Macintosh until April 21, 2005, approximately one year. Adobe will 
honor fee-based technical support contracts for the Mac version until they
expire. Adobe Open Option (AOO) maintenance contracts can no longer be 
ordered. For North America customers, please contact Adobe Customer Service
at (800) 833-6687.  For customers in other regions, please visit 
<http://www.adobe.com/support/intlsupport.html> to contact your local 
customer service team.

Copyright(c) 2004 Adobe Systems Incorporated. All rights reserved.
 
Adobe, the Adobe logo, and FrameMaker are either registered trademarks or
trademarks of Adobe Systems Incorporated in the United States and/or other
countries. Apple and Macintosh are trademarks of Apple Computer, Inc., 
registered in the United States and other countries. Microsoft and Windows
are either registered trademarks or trademarks of Microsoft Corporation in
the United States and/or other countries. Sun and Solaris are trademarks or
registered trademarks of Sun Microsystems, Inc. in the United States and 
other countries. All other trademarks are the property of their respective
owners. 


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