RE: unavailable fonts

["Gagne, Bernard (Bolton)" <bgagne@xxxxxxxx>]

David,
The easiest way to avoid this messiness is to ensure whatever fonts you use
in your documents are actually present on your system. It appears you are
using a font (Helvetica) that resides in your Postscript printer, not your
system. When you switch to the Distiller printer instance to create your
PDF, it no longer finds Helvetica and performs a substitution.
I solved this problem by installing Postscript versions of the fonts we use
in our docs. Another solution would be to switch to the TrueType equivalent,
such as Arial, in your documents.
Berny Gagne
Senior Technical Writer
Husky Injection Molding Systems Ltd.
Bolton, Ontario, Canada 

-----Original Message-----
From: Foster, David [mailto:dfoster@Brixnet.com]
Sent: Friday, December 21, 2001 11:29 AM
To: 'framers@omsys.com'
Subject: unavailable fonts


To save my FrameMaker documents as PDF, I'm printing to postscript (using
the Acrobat Distiller printer driver). Helvetica (and possibly others) fonts
are, evidently, unavailable, which causes the predictable messiness when
it's time to print -- files that aren't already opened can't be opened for
printing (because they use unavailable fonts), and when you do open them (by
reformatting using available fonts), cross-references are broken.

Questions:
1. Is there a way to search a file for fonts that were substituted when the
original was unavailable?
2. Where can I see the fonts that are supported by the Acrobat Distiller
printer driver?
3. Is there a way to avoid this nonsense when switching between printing to
a file (for PDF) and printing to a printer?

Thanks!
David

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