RE: Problem with FM 6.0 and canceling print jobs

["Dov Isaacs" <isaacs@xxxxxxxxx>]

My sincere condolences to you on someone forcing you to use Windows ME.
I would think that if you worked for Gateway, that they would spring for
a Windows 2000 license for you!   (8^)>

We have never seen situations in use of Windows'9x, NT 4, or 2000 in 
which simply clicking on FrameMaker's print cancel button would do
anything more than cancel the current print job, albeit after some
delay for the cancel to take place. There is nothing that FrameMaker does
in its interface with the OS or driver that should be able to cause this
to happen. Might be yet one of the additional "lack of stability" problems
with Windows ME that the press is buzzing about.

I will pass this along to the FrameMaker team to see if they can reproduce
this type of problem in any way. Sorry that we cannot help further at this point.

        - Dov

At 11/10/2000 11:06 AM, Rosin, Heidi wrote:
>Sorry, should have included that information. Windows Me and just normal
>start it printing to the network printer or to a .PDF through a .PDF writer
>and click Cancel. The monitor goes blank and the whole system reboots.
>
>Heidi Rosin
>Information Developer
>Consumer Products
>Gateway, Inc.
>Bus. phone 605.232.2874 or x22874
>Fax number 605.232.2801
>
> -----Original Message-----
>From:   Dov Isaacs [mailto:isaacs@Adobe.COM] 
>Sent:   Friday, November 10, 2000 11:32 AM
>To:     Rosin Heidi
>Cc:     'framers@omsys.com'
>Subject:        Re: Problem with FM 6.0 and canceling print jobs
>
>Under what OS and what circumstances?
>
>        - Dov
>
>
>At 11/10/2000 09:13 AM, Rosin, Heidi wrote:
>>                All,
>>                Has anyone experienced problems with canceling out of a
>>print job in FM 6.0. In my department, at least two of us have had the
>>system restart as soon as we canceled a print job (one to a printer and one
>>to .PDF).
>>
>>                If anyone has any information regarding this issue or any
>>workarounds to it, please let me know! Thanks!
>>
>>                Heidi Rosin
>>                Information Developer
>>                Consumer Products
>>                Gateway, Inc.
>>                Bus. phone 605.232.2874 or x22874
>>                Fax number 605.232.2801
>>                  
>>
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