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Summary Manuals on the Internet




Hi all framers

Thank you for the many responses on how to put manuals on the Internet. Here
is a summary of the responses I received:

1. From Rose Britton, Charles Dowdell and kchebe.grace: You can simply
password protect each individual pdf file using Acrobat Distiller.

2. From Newton Furia: Adobe web Merchant and and Adobe Acrobat Reader 4.05
will solve your problem. Adobe web Merchant is about to be released. You can
find out more about it on the adobe home page.

3. From Bill Hall: 
 <<RE: Manuals on the Internet/Extranet>> 


4. From M. Anderson: Snip ... Alternatively, you might be able to do
something with ReleaseNow software (www.releasenow.com).
They can provide business-to-business services that
might fit your requirements -- but be warned that I've
never tried to run a business using ReleaseNow,
so I do not know how much their services cost.


5.  From Alexandre Ratti: You may want to take a look at Zope
(www.zope.org). Zope is a free, 
open-source Web server coupled with an objet database. It runs under Win NT 
and Unix. Lots of features, including Web-based administration.

It makes it easy to create password-protected folders from where you can 
download files.

6. From tony Snip ... We are just about to get people to register before
they download
our technical documentation. We bought a cgi-script from
www.cgi-world.com.

At the moment, we are using it to gather information, as they
fill in a form. They type in a username and a password and
they can then download. You can also have them submit their
name and a user name, the script sends you a mail to say
there is a new user waiting for approval. You then give them
a password and they can download.

It's $100.



Best Regards

Verner Andersen
Technical Writer
BARCO AS/Communication Systems
Phone: +45 39170866
Fax: +45 39170010
Mailto:verner.andersen@barco.com
www.barco.com





Verner,

Tenix is in the process of implementing RMIT's SIM document and content
management system (DCMS) to control maintenance and technical documentation
for a class of frigates shared between two navies. On the content side, it
parses SGML, XML, RTF and MARC (the latter is a markup system used by
library cataloguers), and can manage any kind of file at the BLOB level.

SIM technology is also used in the defence intelligence area (e.g., US
National Security Agency and Australian Defence Intelligence) and for
eCommerce applications (Australian Standards Organisation - sale and
delivery of standards publications over the Web). Its main deployments so
far have been to support large Internet/Extranet applications, e.g:

o  EnAct - the complete legislation drafting and delivery for the state of
Tasmania - with the public Internet site able to deliver the law as it
existed at any point in time).

o  Australian Tax Office - all reference documentation relevant to the
Australian taxation law and regulation, where the public site was developed
by ATO staff on their own.

o  Australian Research Grants Application Management System - deals with the
entire process of submitting and reviewing academic and scientific research
grants (comparable to NSF) within the Department of Education and Youth
Affairs.

SIM's security server is elegantly structured and appears to be easy to deal
with in both Internet and Extranet environments.

Suggest you contact RMIT directly to find out more. The relevant URL is
http://www.mds.rmit.edu.au. The URL for more info on SIM itself is
http://www.simdb.com.

US support is available through Kinetic Technologies: http://www.kti.com,
who support the current US clients. SAIC may be taking over this role.

The system isn't cheap, but it will provide you with a complete content
development and management capability over the whole lifecycle of your
documentation; and of all the content management systems reviewed, we
believe that it will have the lowest maintenance requirements.

Regards,

Bill Hall
Documentation Systems Specialist
Integrated Logistic Support
Naval Projects and Support
Tenix Defence Systems Pty Ltd
Williamstown, Vic. 3016 Australia
Phone: +61 3 9244 4280
Email: hallb@tenix.com

-----Original Message-----
From: Andersen, Verner [mailto:verner.andersen@barco.com]
Sent: Tuesday, 18 January 2000 18:38
To: 'FrameMaker discussion list (omsys)'
Subject: Manuals on the Internet/Extranet



Hi Framers

We are contemplating putting all our manuals on the Internet/Extranet. We
use an NT server and MS Internet Explorer. 

Today the manuals are in the .pdf format. A coming format may be XML. The
scenario is that each customer should get a password to a specific file or a
directory enabling him to open and download the manual. We
even consider having the passwords expire after for example a month. If the
customer wants additional support he can buy additional information service,
that is get a new password which enables him to see and download the new
manuals for an additional period of time.


Does any of you have knowledge of a web publishing tools with easy
management of password protection?

Our IT department claims that it takes a full time web master to manage the
web and the password subscriptions. We hope to keep it simple and easily
manageable.

Best Regards

Verner Andersen
Technical Writer
BARCO AS/Communication Systems
Phone: +45 39170866
Fax: +45 39170010
Mailto:verner.andersen@barco.com
www.barco.com




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